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Voice, Date and Equipment
Current Openings
Career Opportunities

Join the team of talented and attentive employees who make Northland Communications a service leader in business telecommunications.

Northland Communications, a progressive and growing leader in telecommunications, is always on the look-out for qualified employees who are committed to providing superb service. We maintain a rewarding and challenging work environment that is focused on excellence, and encourages personal and professional development. And, our compensation packages are highly competitive.

You can email your resume to Brenda Grosso, Northland's Human Resource Manager, at bgrosso@northland.net, or fax it to (315) 671-3243. Please include a cover letter and salary history. To respond to a specific job listing, please send a resume to the corresponding email address included in the job description. View our current openings to the left.
Positions Available
Training Instructor / Special Projects
Office
1 Dupli Park Drive 5th Floor, Syracuse, New York 13204, PO Box 11156 		Start Date
8/10/2011
Job Summary
• Attend internal and customer kickoff meeting • Coordinate training schedules with customer and technical staff • Meet scheduled training deadlines and complete them within projected timeframe • Assist technical staff with database collection • Provide hands on customer training on phone and voice mail systems • Provide customer support after cutover including mailbox setup • Liaison at cutover between customer and technical staff • Update existing handouts when there are software/procedural changes • Familiarization with all new products and services – emphasis on Avaya IPO, PBX and Call Pilot • Creates and executes training plan using predefined guidelines • Minimize any risk associated with training project Provides real-time status of all training to management • Identify deviations from training plan and manage the activities to bring the project back on plan
Experience
Bachelor’s degree preferred Two (2) years prior training experience required, with attention to detail Excellent oral communication skills required Knowledge of telephone/voicemail systems and other telecom applications desired Comfortable with Computer Software Systems desired Experienced Microsoft office suites required and technical knowledge helpful Northland Communications offers an attractive salary and benefits, including medical/dental, life, 401(k), holidays and vacation. Please email cover letter and resume, along with salary requirements to bgrosso@northland.net or fax to 671-3243. Northland Communications is an Equal Employment Opportunity Employer