Martha Dollekamp

Director of Customer Support

Began at Northland in 1999

Roles & Responsibilities:

  • Responsible for leading and managing the Customer Support Department
  • Leverages the resources and unique differentiators Northland provides its customers and that is in support of our corporate goals and objectives


  • Onondaga Community College
    • Associate's Degree in Business Administration and Management
  • Leadership Greater Syracuse
    • Class of 2015

Certifications & Specialties:

  • Rochester Institute of Technology
    • Greenbelt in Lean Six Sigma; 2010

What do you like most about working at Northland?

Northland is an authentic organization where everyone knows each other and your voice is heard. I continue to grow personally and professionally daily. I enjoy working through challenges with a proactive approach towards customers and team members. Northland has afforded me a great quality of life and work life balance.

Life Outside of Northland:

I grew up in the city of Syracuse and choose to continue to live in the city for all the convenience it has to offer. I live in the Valley area of Syracuse where my family enjoys a simplistic lifestyle. I give back to my community financially and by volunteering time to support different organizations. I love the four seasons of upstate NY with spring and fall being my favorites. I enjoy live music, ethnic festivals, the outdoors, parks, spending time with friends and family.

Director of Customer Support