Business Unlimited

Training Resources

READ WHAT’S NEW

 

Northland created these user guides and videos to help you leverage your Business Unlimited solution. Please see the list below to easily select what you are looking for. If you need additional assistance, please contact us!

Phone Training


Getting Started:

+ What to Expect

+ Test Your Phones

User Guides:

+ Mitel 6867i 

+ Mitel 6863 

+ VTech VSP600 

MaX UC Training


How to Download:

+ MaX UC Desktop 

+ MaX UC Mobile

User Guides:

+ MaX UC 

+ MaX Meeting 

+ MaX UC SMS 

Self-Management


User Guides:

+ CommPortal 

+ Call Reporting

+ iACD Supervisor

+ iACD Agent 

+ Easy Attendant 

+ Premium Attendant 

+ Meet Me Conference 

Video Training


How to Videos:

+ Test Your Phones 

+ CommPortal

+ Mitel 6867i 

+ MaX UC

+ MaX Meeting 

+ iACD Agent 

 

Setting Up Your System

New to Business Unlimited? Read about what to expect.

System Guides + Videos

Learn how to navigate your V-Tech VSP600 phone.

Learn how to navigate your Mitel 6863 SIP Phone.

Learn how to navigate CommPortal.

To sign-in, click here.

Know what you’re looking for? Click the links below to skip ahead. 

What is CommPortal? Message Settings
Messages Tab Reminders
Contacts Tab Groups
Start Button Notifications
Call Settings  

 

Learn how to download the Accession Communicator.

Learn how to download the Accession Communicator.

Take off with Easy Attendant.

Learn how to navigate Premium Attendant. 

Learn the ins and outs of Meet Me Conference.

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Need

 

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Need additional support? Contact Us: (315) 624-2033