
Get to know more about Martha, her interests, and her background.
Background
Martha is responsible for leading and managing Northland’s customer support department where she leverages the resources and unique differentiators to support corporate goals and objectives.
Martha began her career at Northland in 1999 and has been serving as the Director of Customer Support since 2014. In her role, she is responsible for the end-to-end experience for Northland customers. Martha implements and drives effective customer support programs and focuses on providing the highest level of customer service both internally and externally.
Credentials
ABA, Business Administration and Management, Onondaga Community College
Lean Six Sigma Green Belt, Rochester Institute of Technology
In the Community
Past
Leadership Greater Syracuse, Class of 2015
Beneath the Surface
Enjoys:
Live music, ethnic festivals, the outdoors, parks, spending time with friends and family
Favorite local spot:
State parks, especially Fair Haven on the water in the shade in the summer months
Favorite piece of technology:
iPhone – the Maps app gives me independence
Personal tagline:
Living a simple life results in a humble and happy life
Family:
Martha lives in Syracuse, NY
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