United Way


When it came time for United Way to upgrade their phone system, they looked to Northland for a solution that would not only fit their budget but would support their mission. With Erin and her team frequently on the road, they needed something that would keep them connected and productive on the go.


Our cloud-based Business Unlimited solution was the perfect fit, designed to fit virtually any budget without compromising quality. It allows the team to enjoy all of the comforts of a traditional phone system with the added convenience of mobility.


Business Unlimited enables the United Way team to stay connected and productive no matter where they are. Erin Matt, Executive Director, says it best: “I’m on the road all the time and I actually don’t even have a desk phone anymore because I’m able to port that line directly to my mobile phone.”

What do Northland and United Way of the Mohawk Valley have in common?

We’ll give you a hint… Northland connects people through technology. We provide voice and data connections that allow organizations to communicate with their customers and the world. United Way connects people with resources, problems with solutions, and organizations with the communities they serve. We’re both connectors—and our organizations have been connected for decades, through fundraising campaigns, volunteering in the community, and so much more. “We’ve partnered with Northland for decades in a number of different ways,” said Erin Matt, Executive Director. “Whether that was through fundraising campaigns, volunteer opportunities, or Northland employees on our committees. They’ve helped to power all the work that we do.”

For almost 100 years, United Way has worked to overcome the Mohawk Valley’s toughest challenges. They do this by bridging the gap between our local health and human service providers, businesses, nonprofit organizations, and, most importantly, the people who live in our community. “The fundraising that we do ultimately supports programs around three pillars of focus: health, education, and financial stability,” said Matt. Given that they have this connection point to so many local programs and organizations, they’re able to gather a lot of data a see a birds-eye-view of our community’s greatest pain points. “We’re able to take that data and let that drive the decisions around the next big barrier we’re working to remove for people in our community,” said Matt. Northland trusts United Way to give our charitable dollars where they’ll make the greatest possible impact, and United Way trusts Northland to keep them connected.

When it came time for United Way to upgrade to a new phone system, they looked to Northland for a solution that would not only fit their budget, but would support their mission.


This year the team at 2uTEC adopted the Northland Communications Business Unlimited solution. This comes with a very unique application for smart devices called MaxUC that enables communication anywhere. 2uTEC is a true partner of Northland and not another number as we felt with our previous provider. Thank you to the Northland Communications team for their dedication to our partnership.

Damon McClure, Chief Technology Director, 2uTEC

Although we are locally owned, we have access to VOIP services through our national franchisor. We investigated that opportunity but went with Northland due to their outstanding local support. We were not disappointed. They paved the way for a smooth transition to VOIP in our 13 area offices. No question was too big or too small. I would highly recommend them if you are looking for a quality product that is supported by smart people who go out of their way to make you successful.

Dave Read, H&R Block

We have used Northland Communications for at least ten years and will never go anywhere else for our phone and internet service. We also use their Business Unlimited solution too! It really allows our team to be mobile and helps us maintain our top-notch customer service too! Thank you Northland Communications for all that you do!

Howard Potter, CEO/Owner, A&P Master Images

Our installation team was outstanding. We appreciate how diligent they were. They made our team feel confident and secure in the work being done. Thank you!

Jenn Farwell, Village of Canastota

Working with Northland has been one of the easiest tasks as a business owner. Their kind and considerate staff have always gone above and beyond when it comes to service. Nothing is as reassuring as calling up when you have a technical issue, immediately getting an actual person, and having them remedy the situation without being transferred multiple times, or getting a supervisor involved. Whenever I speak to other business owners or colleagues, I always recommend Northland as a family-run, local business. I look forward to many more years working with James, Maureen, and their fantastic staff.

Michael Speach, Owner, Speach Family Candy Shoppe

When we formed our firm in 2011, Northland was an easy choice for us—a local provider from our community, attentive and responsive to our needs. Northland will continue to be our valued and trusted partner.

Scott McCartney, CFA, Ascent Wealth Partners



Business Unlimited allows you to mobilize, unify, and transform your communications with one click. You can engage anytime, anywhere, in any channel using any device, while having all the features you have come to expect.

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