ALL IN ONE
BUSINESS
SOLUTIONS
We deliver technology that helps create quality connections between you and your customers. Our fast fiber internet and cloud-based voice solutions innovate your remote work and life balance and help streamline everything in between.
We believe in going the extra mile to deliver you reliable technology and unparalleled service based on your specific needs.
We employ real people who live and work within Central New York, who are active members of our communities. We are neighbors, friends, and colleagues who never put our customers in a queue nor require a long wait for a response.
Our technology is great, but our people are better. That’s what makes Northland Communications the preferred choice.
BUSINESS UNLIMITED
CLOUD-BASED COMMUNICATION + COLLABORATION
Business Unlimited allows you to mobilize, unify, and transform your communications with one click. You can engage anytime, anywhere, in any channel using any device, while having all the features you have come to expect.
> Connectivity Beyond the Desktop
> Remote Work Options
> Video Meetings & Collaboration
> Low Investment
BUSINESS SIMPLE
PHONE, FIBER INTERNET BUNDLE + MANAGED WiFi
Our Business Simple solution is the ultimate phone and internet bundled package. It powers your business with our fast, reliable, and secure fiber internet that is dedicated to you and your business.
> Unlimited Local + Domestic Calling
> Caller ID
> Cloud Fax
> WiFi + Managed Router with Basic Firewall
MAX MEETING
VIDEO COMMUNICATION + COLLABORATION
MaX Meeting is a video meeting platform that allows you to create and schedule virtual meetings with up to 500 participants. Our platform comes with no meeting time limits, a full suite of collaboration features, and a local team of experts to support you.
> Fully Encrypted
> HIPAA Security Compliant
> Innovative Collaboration Tools
> Low Investment
MICROSOFT TEAMS DIRECT ROUTING
NORTHLAND VOICE + MICROSOFT TEAMS
Teams Direct Routing replaces Microsoft’s calling plan and allows users to use Northland as their carrier for voice calls. Northland’s Teams Direct Routing solution provides features and benefits over the calling plan provided by Microsoft.
> Maintain Voice Services with Northland
> Mix Routing Plans
> No Per Minute Cost Threshold
> 24/7 Northland Support
DEDICATED FIBER INTERNET
MAINTAIN A POWERFUL + SECURE NETWORK
Our fiber internet connection is reliable, redundant, and fast! Live monitoring systems alert us of any service interruptions, allowing us to resolve any technical issues before service is impacted. Our 24/7 local support team is committed to keeping you connected and improving uptime. Plus, Northland’s core network is fully redundant with no single point of failure, ensuring continuous service.
> Up to 100G/sec
> Full duplex upload/download
> 2ms jitter standard
> 45ms latency standard
WHY NORTHLAND?
OUR EMPHASIS ON CUSTOMER SERVICE, TEAM MEMBERS AND THE SURROUNDING COMMUNITY
A third generation family-owned business that has serviced the Central New York region with telecom services for over 110 years.
IMPRESSIVELY INCLUSIVE + EFFECTIVELY SECURE
It is no secret that data is growing at an unprecedented rate. With cloud-based software, our network has to expand while also keeping systems reliable, stable, and secure. Facilitating communications and ensuring quality connections is our top priority. That’s why we don’t partner with just any ordinary network.
Northland Communications run on Arista, which gives our customers the highest reliability and security in the industry. The same level of reliability and security that captured the attention of companies like Amazon, Google, and Netflix to choose Arista. An industry leader in cognitive cloud networking since 2008, it gives us the ability to take all of our network and bring it to one crucial central information point, allowing us to scale network analysis, debug, monitor, and plan. Arista gives us better support in seconds, moves traffic more efficiently, and fully secures your data.
So ask yourself, why should I partner with a national provider when I have all of that with a local partner right in my own backyard?
This year the team at 2uTEC adopted the Northland Communications Business Unlimited solution. This comes with a very unique application for smart devices called MaxUC that enables communication anywhere. 2uTEC is a true partner of Northland and not another number as we felt with our previous provider. Thank you to the Northland Communications team for their dedication to our partnership.
Although we are locally owned, we have access to VOIP services through our national franchisor. We investigated that opportunity but went with Northland due to their outstanding local support. We were not disappointed. They paved the way for a smooth transition to VOIP in our 13 area offices. No question was too big or too small. I would highly recommend them if you are looking for a quality product that is supported by smart people who go out of their way to make you successful.
We have used Northland Communications for at least ten years and will never go anywhere else for our phone and internet service. We also use their Business Unlimited solution too! It really allows our team to be mobile and helps us maintain our top-notch customer service too! Thank you Northland Communications for all that you do!
Our installation team was outstanding. We appreciate how diligent they were. They made our team feel confident and secure in the work being done. Thank you!
Working with Northland has been one of the easiest tasks as a business owner. Their kind and considerate staff have always gone above and beyond when it comes to service. Nothing is as reassuring as calling up when you have a technical issue, immediately getting an actual person, and having them remedy the situation without being transferred multiple times, or getting a supervisor involved. Whenever I speak to other business owners or colleagues, I always recommend Northland as a family-run, local business. I look forward to many more years working with James, Maureen, and their fantastic staff.
When we formed our firm in 2011, Northland was an easy choice for us—a local provider from our community, attentive and responsive to our needs. Northland will continue to be our valued and trusted partner.
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