GET TO KNOW CENTRAL NEW YORK'S LEADING TELECOMMUNICATIONS PROVIDER.
Northland Communications has been providing telecommunications services to the Central New York community for more than 110 years. Our third-generation family owned and operated business is dedicated to creating quality connections between you and your customers.
Our fiber network currently spans more than 1,100 miles throughout Central New York. With our wide service offering inclusive of high-speed internet, cloud computing, video collaboration, cabling and carrier services, all backed by our top-rated customer service. Northland is the chosen provider for top businesses in the Syracuse, Utica and Oneida regions.
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CLOUD-BASED COMMUNICATION + COLLABORATION
MEET NORTHX WITH WEBEX
Elevate your team’s collaboration with NorthX, a comprehensive communication platform powered by the Webex suite. Experience seamless integration of phone calls, video meetings, and instant messaging, all within a secure and user-friendly interface. Enjoy the benefits of AI-driven features, enhanced productivity, and reliable connectivity.
Northland’s Business Simple & Ultimate Wi-Fi + bundle is the ultimate phone, Internet and wi-fi solution for small to medium-sized businesses across the Syracuse, Utica and Oneida regions. Pair the fastest, most reliable internet connection available on the market.
Drive more productive meetings with AI-powered features and top-notch audio and video. Our inclusive approach ensures everyone can engage fully, no matter where they are or how they communicate.
Save time and money by using Northland’s phone network with Microsoft Teams. Our Teams Direct Routing solution allows organizations to upgrade their Teams account with our reliable and secure phone system, adding features and saving your business up to 40%.
> Use Teams as your soft client for making calls plus presence, chat, + video > Use Teams as your internal contact directory for calls > 24/7 support, 1-hour response times
Northland’s fiber network is backed by an aggressive service level agreement that provides 99.999% uptime guarantee and excellent performance standards. Northland’s fiber network is Full Duplex, meaning bandwidth speeds are the same for upstream and downstream data. The network is tuned for performance to support VOIP and business critical applications.
> Up to 100G/sec > Full duplex upload/download > 2ms jitter standard > 45ms latency standard
Northland’s Call Analytics Platform, powered by Xima Software, is a customizable, cloud-based solution that offers a comprehensive suite of telephone features, including skills-based routing, queue callback, and customized reporting. It provides a seamless experience for both teams and clients and real-time wallboards.
Northland takes pride in employing a team 100% local to Central New York. When you make the switch, you’ll get 5-star support 24 hours a day, 7 days a week.
IMPRESSIVELY INCLUSIVE AND EFFECTIVELY SECURE.
Northland Communications runs on Arista, which gives our customers the highest reliability and security in the industry. The same level of reliability and security that captured the attention of companies like Amazon, Google, and Netflix to choose Arista. An industry leader in cognitive cloud networking since 2008, it gives us the ability to take all of our network and bring it to one crucial central information point, allowing us to scale network analysis, debug, monitor, and plan. Arista gives us better support in seconds, moves traffic more efficiently, and fully secures your data.
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