As the professional working landscape continues to shift, many businesses are turning to Microsoft Teams for unified communications and collaboration. Northland offers voice carrier services for Microsoft Teams users via Direct Routing that allows organizations to integrate their Teams account with our reliable and secure phone system.

Teams Direct Routing replaces Microsoft’s calling plan and allows users to use Northland as their PSTN (Public Switch Telephone Network) carrier for voice calls. Northland’s Direct Routing solution provides additional features and benefits over the calling plan offered by Microsoft such as dynamic voice path allocation and the utilization of a true voice carrier to leverage your Teams service as a phone system. Microsoft certified for direct routing, Northland’s phone system eliminates implementation challenges and security risks by providing a robust, scalable, and flexible solution for your business.


Save 40% over Microsoft Calling Plans

Businesses typically save an average of 40% when they choose the Direct Routing option.

Take your Teams platform one step further

Consolidate services, decrease overhead, and extend the Teams experience to include calls.

Migrate to a partner who is just easier to work with

Working with Northland means you have a migration partner, not just a provider. From a dedicated account manager to 24/7 expert support teams, we’re here to accelerate your business.

No up-front investment and on-demand scalability

Zero need for on-premise equipment makes our solution a low-risk,  high-gain opportunity. Easily increase or decrease your call paths depending on your business needs.

This year the team at 2uTEC adopted the Northland Communications Business Unlimited solution. This comes with a very unique application for smart devices called MaxUC that enables communication anywhere. 2uTEC is a true partner of Northland and not another number as we felt with our previous provider. Thank you to the Northland Communications team for their dedication to our partnership.

Damon McClure, Chief Technology Director, 2uTEC

Although we are locally owned, we have access to VOIP services through our national franchisor. We investigated that opportunity but went with Northland due to their outstanding local support. We were not disappointed. They paved the way for a smooth transition to VOIP in our 13 area offices. No question was too big or too small. I would highly recommend them if you are looking for a quality product that is supported by smart people who go out of their way to make you successful.

Dave Read, H&R Block

We have used Northland Communications for at least ten years and will never go anywhere else for our phone and internet service. We also use their Business Unlimited solution too! It really allows our team to be mobile and helps us maintain our top-notch customer service too! Thank you Northland Communications for all that you do!

Howard Potter, CEO/Owner, A&P Master Images

Our installation team was outstanding. We appreciate how diligent they were. They made our team feel confident and secure in the work being done. Thank you!

Jenn Farwell, Village of Canastota

Working with Northland has been one of the easiest tasks as a business owner. Their kind and considerate staff have always gone above and beyond when it comes to service. Nothing is as reassuring as calling up when you have a technical issue, immediately getting an actual person, and having them remedy the situation without being transferred multiple times, or getting a supervisor involved. Whenever I speak to other business owners or colleagues, I always recommend Northland as a family-run, local business. I look forward to many more years working with James, Maureen, and their fantastic staff.

Michael Speach, Owner, Speach Family Candy Shoppe

When we formed our firm in 2011, Northland was an easy choice for us—a local provider from our community, attentive and responsive to our needs. Northland will continue to be our valued and trusted partner.

Scott McCartney, CFA, Ascent Wealth Partners



> Microsoft Teams Direct Routing

> Full-Service Assurance

> Uninterrupted Business Resilience


> Maintain voice services with Northland

> Use Teams as your soft client for making calls

> Use Teams as your internal contact directory for calls plus presence, chat, and video

> 24/7 support, 1-hour response times


> Based on a per-call path basis

> On-demand scalability

> Easily increase or decrease your paths depending on your business needs

Schedule a Consultation

Interested in Northland Communications? Let's get you a quote!

Fill out the form below, schedule a meeting now with a business development specialist, or call (315) 624-2216 to get started.