Recent Articles

 Northland’s Jim McCarthy Recognized for Time as Chairman of NYSTA Board

Northland’s Jim McCarthy Recognized for Time as Chairman of NYSTA Board

About Us | By Northland Communications Team

McCarthy notes challenges and accomplishments for NYS telecom companies over the past two years. Jim McCarthy, president of Northland Communications, a Central New York-based telecommunications provider, and Northland’s sister company Oneida County Rural Telephone (OCRT), has finished his two-year term as chairman of the board of directors of the New York State Telecommunications Association (NYSTA). …

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 Quality Connections

Telecom in Ten | Episode 4 | Quality Connections | Northland’s Fiber Network

About Us | By Northland Communications Team

Rob Capodiferro – Manager of Plant Operations| Brian Healey – Chief Operating Officer WATCH VIDEO HERE Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. 01. Get To Know …

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 Northland Adds new Members

Northland Communications Adds New Members to Team Amid Growing Demand in Company’s Technology and Service

About Us | By Northland Communications Team

Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. Brianne Swanson has begun as a technical support specialist. She takes service requests from customers and is responsible for all remote troubleshooting and …

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 Jim Firenze VP of Sales

Northland Communications Names Vice President of Sales + Customer Relations

About Us | By Northland Communications Team

Northland Communications, a Central New York-based telecommunications provider, has named a new vice president of sales and customer relations to its leadership team. Jim Firenze brings nearly thirty years of experience with him to his new role and specializes in customer service, account management, and client relations. Firenze and his team will focus on enhancing …

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 Why Northland Makes Sense as Your UCaaS Provider

Why Northland Makes Sense as Your UCaaS Provider

Products | By Northland Communications Team

The unified communications landscape for your business looks a lot different today than it did five years ago, and it will probably look different five years from now. As the field of unified communications evolves, you need to have a vendor that can change with it. Your UCaaS provider must be up to date on …

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 Save Money on Secure Voice Service for Teams and Experience Reliable Customer Service with Microsoft Teams Direct Routing

Save Money on Secure Voice Service for Teams and Experience Reliable Customer Service with Microsoft Teams Direct Routing

About Us | By Northland Communications Team

Northland Communications launched Microsoft Teams Direct Routing (MTDR) in 2022 to give its customers more flexibility with their options for phone call functionality. Along with better functionality, Northland Communications will work directly with your Microsoft Teams administrator to ensure that your configuration is being set up properly. Our Direct Routing solution provides additional features and …

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 OCRT Receives New York State Public Service Commission’s “Excellent Level of Telephone Service” Recognition for 32nd Year in a Row

OCRT Receives New York State Public Service Commission’s “Excellent Level of Telephone Service” Recognition for 32nd Year in a Row

About Us | By Northland Communications Team

Northland Communications\’ sister company, Oneida County Rural Telephone (OCRT), has been recognized by the New York State Public Service Commission for an \”excellent level of telephone service provided to consumers in 2021\”. Oneida County Rural Telephone has now received this recognition for 32 consecutive years!

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 Telecom in Ten | Episode 3 | Quality Connections | Northland’s People + Talent Team

Telecom in Ten | Episode 3 | Quality Connections | Northland’s People + Talent Team

About Us | By Northland Communications Team

Kathrina Netzband – Recruitment + Training Coordinator| Theresa Jalowiec – Vice President of People + Talent WATCH VIDEO HERE Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. Chelsey: …

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 Northland Communications Launches Microsoft Teams Direct Routing to Give Customers Better Phone Call Functionality

Northland Communications Launches Microsoft Teams Direct Routing to Give Customers Better Phone Call Functionality

About Us | By Northland Communications Team

Northland Communications, a Central New York-based telecommunications provider, is now offering voice carrier services for Microsoft Teams users via Direct Routing. The business landscape continues to shift to a hybrid office environment, so companies are contracting with collaboration tools such as Microsoft Teams. Without connection to the public switched telephone network (PSTN), basic functionality does …

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 Northland Communications Names New Vice President of Operations

Northland Communications Names New Vice President of Operations

About Us | By Northland Communications Team

Northland Communications, a Central New York-based telecommunications provider, has named a new vice president of operations to its leadership team. Scott Tyler brings over twenty years of experience and industry knowledge with him to his new role. Tyler specializes in network engineering, fiber optics, data networking, and leadership development. Moving forward, Tyler and his team …

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