Connecting With Business Unlimited
Welcome to Northland Communication’s blog Connecting With Business Unlimited. It’s our goal to help you understand the truly unlimited capabilities of your Business Unlimited product by shining light on features and functions through our posts and “how to” videos. Click around to see what’s new with BU!
Remember, to view our most thorough and up-to-date training materials, including end-user guides and videos, visit www.northland.net/butraining.
Update: Adding New Contacts
You can now enter your local contacts in CommPortal and they will update in all of your Business Unlimited devices, including your desk phone, Accession Desktop, and Accession Mobile. This changes the way that you can program and search for contacts on your Mitel 6867 telephone.
Watch the clip from the video to see how.
Overriding Your Outlook Presence
Have you set your Accession Presence to sync to Outlook? Do you need to override that without canceling your Outlook event? Watch this brief video to see how.
Start a Meeting Using Your Outlook Calendar
Do you schedule a lot of meetings? Did you know that you can schedule all of your Accession Meetings directly from Outlook?
Check out this short three-minute video to see how.
Link Your “Presence” With Your Outlook Calendar
To link your presence to your outlook calendar in Accession, go to Tools and then Options.
Under “use contacts from,” from the dropdown (by default) Accession Communicator will be selected. Change this to “Outlook.”
When adding and accepting meetings on your calendar, be sure you change your availability to show “Busy” and it will reflect accordingly in Accession.
Understanding The BU Availability Status Feature
Watch as Stacey Maier, Northland’s Training and Development Design Specialist, walks you through the Business Unlimited Availability Status feature.
Important Business Unlimited Definitions
The first step in understanding your Business Unlimited product is familiarizing yourself with all of the important definitions and terminology that come along with it.
‘Notify Me When Available’ Feature
Need to get ahold of someone but can’t seem to catch them at a good time? Business Unlimited can do the “catching” for you. The ‘Notify Me When Available’ feature will notify you as soon as the contact you’re looking is free.
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Need additional support? Contact Us: (315) 624-2033