Get to know more about Mark, his interests, and his background.Background Mark oversees the Network Operation Centers which are located in both Holland Patent and Syracuse, NY. He and his team are dedicated to having the highest level of customer support while also having highly technical engineers that can help resolve any service-impacting event.CredentialsA.S., Bryant and Stratton College, NetworkingCCNP EnterpriseCCNA VoiceITIL FoundationBeneath the SurfaceEnjoys:Mark is an avid Dart player who likes playing in as many tournaments as possible. He also loves to play softball and golf in the summer. He used to manage a community softball league for a few years and coached for a kid’s basketball league. He enjoys staying active and learning new skills. He also has a bucket list to go to every baseball stadium – each year he plans a trip to a couple of stadiums.If Mark had a superpower it would be:Flying. I would love to travel.Favorite piece of technology:I am a Route/Switch person at heart.Favorite local spot:Syracuse Mets games. I go to as many of them as I can.Family:Mark lives in Liverpool, NY with his wife and their 2 dogs.