Recent Articles

Category: Technology

 Outdated technology is holding you back

Is Outdated Technology Holding Your Business Back?

Technology | By Northland Communications Team

Is aging tech holding your business back? In an era defined by speed, connectivity, and customer-centricity, many businesses are still tethered to aging communications systems like legacy PBX setups, outdated email servers, fragmented messaging tools, and analog infrastructure. While these systems may still function, they’re quietly draining resources, exposing vulnerabilities, and stifling growth. Let’s explore …

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 Demystifying your migration

Demystifying Your Migration to NorthX with Webex: What to Expect & How to Prepare

Technology | By Northland Communications Team

Migrating to a new communications platform can feel overwhelming, but it doesn’t have to be. If you’re transitioning to NorthX with Webex, this guide will walk you through what to expect, how to prepare, and how to ensure a smooth onboarding experience. Step-By-Step Migration Overview Clear Communication Timeline Northland Communications provides every migration customer with …

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 Hidden IT headaches avoided

The Hidden IT Headaches You Avoid with a Cloud-Based Phone System

Technology | By Northland Communications Team

For many small and mid-sized businesses, managing technology can feel like a constant game of catch-up. Between patching outdated systems, juggling vendors, and fielding employee complaints about dropped calls or clunky interfaces, traditional phone systems often create more problems than they solve. But here’s the good news: switching to a cloud-based phone system doesn’t just …

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 Conversational messaging

Conversational Messaging: The Future of Business Communications

Products | By Northland Communications Team

Remember the days when the only way you could communicate with a company was to call a customer service line, or at best – send an email? Those days are gone. Today’s consumers don’t want to submit a ticket or wait on hold, they want real, two-way interactions with companies. That’s why conversational messaging strategies …

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 Internet + Data

Fiber vs. Coax: Why Fiber Wins

Fiber Internet | By Northland Communications Team

Fiber vs. Coax: Why Fiber Wins Imagine streaming your favorite show, only to be met with buffering and pixelation. Or perhaps you\’re working from home, and your video conference call keeps dropping. These frustrations are often caused by outdated internet technology. Fortunately, there\’s a solution: fiber optic internet. In today’s digital age, reliable and fast …

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 10 Reasons NorthX with Webex Beats an On-Premise Solution

10 Reasons NorthX with Webex Beats an On-Premise Solution

UCaaS | By Northland Communications Team

10 Reasons NorthX with Webex Beats an On-Premise Solution In today\’s rapidly evolving digital landscape, cloud collaboration is no longer a luxury but a necessity. By 2028, it\’s projected to become a cornerstone for businesses seeking to maintain a competitive edge. Traditional on-premise solutions often struggle to keep pace with the demands of modern work. …

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 Cellular failover solutions

The Top 6 Benefits of an Emergency Internet Failover Connection

Technology | By Northland Communications Team

The Top 6 Benefits of an Emergency Cellular Failover Connection In today\’s digital age, internet connectivity is not just a convenience—it\’s a necessity. From remote work and e-commerce to online education and telemedicine, uninterrupted internet access powers nearly every aspect of modern life. Yet, despite the robust infrastructure supporting it, internet outages still occur due …

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 SMS

Demystifying 10DLC Compliance: A Guide for Businesses

Phone Systems | By Northland Communications Team

In the evolving landscape of business communications SMS and MMS messages are common practice but how do you know if you’re exposed to risk? As far back as 2010 businesses have been using SMS for everything from appointment reminders, and discounts to exclusive invitations and promotions. 10-digit long codes (10DLC) are revolutionizing how organizations send …

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 Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses

Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses

Fiber Internet | By Northland Communications Team

Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses An all-in-one Business Wi-Fi solution. Northland Communications, a Central New York-based telecommunications provider, announced the addition of Ultimate WiFi+ to their Business Simple offering, an all-in-one purpose-built solution for small businesses. The Business Simple and Ultimate WiFi+ bundle goes beyond just internet and voice lines …

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 Introducing Voicemail Transcription

Introducing Voicemail Transcription

UCaaS | By Northland Communications Team

We are excited to announce a valuable addition to our service, Voicemail Transcription. Voicemail Transcription is a new feature that will help to make your communication more efficient and convenient – and the best part is it’s free!  What is Voicemail Transcription?  Voicemail Transcription automatically converts your voicemail messages into written text. This enables you …

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