Recent Articles

Category: UCaaS

 Why Northland Makes Sense as Your UCaaS Provider

Why Northland Makes Sense as Your UCaaS Provider

Products | By Northland Communications Team

The unified communications landscape for your business looks a lot different today than it did five years ago, and it will probably look different five years from now. As the field of unified communications evolves, you need to have a vendor that can change with it. Your UCaaS provider must be up to date on …

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 A Unified Communications Solution for Your Entire Campus

A Unified Communications Solution for Your Entire Campus

Products | By Northland Communications Team

One of the best solutions to ensure your campus stays up-to-date and meets the ever-changing demands of modern technology is moving to the cloud. Our Business Unlimited technology provides a platform to easily communicate and increase collaboration between your students, your staff, and your administration while keeping costs down, offering more value to students without …

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 A Unified Communications Solution for Your Entire District

A Unified Communications Solution for Your Entire District

Products | By Northland Communications Team

One of the best solutions to ensure your schools stay up-to-date and meet the ever-changing demands of modern technology is moving to the cloud. Our Business Unlimited technology provides a platform to easily communicate and increase collaboration between your schools, your teachers, and your administration while also decreasing drive time between locations by giving you …

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 A Unified Communications Solution for Your Entire Organization

A Unified Communications Solution for Your Entire Organization

Products | By Northland Communications Team

The last two years have transformed the way businesses and clients communicate and collaborate. Hybrid and remote working environments have required businesses to find ways to adapt to easily and efficiently work together. As employees and clients alike are now more familiar and comfortable with remote work, it’s hard to imagine asking them to go …

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 A Telecommunications Solution for Your Entire Healthcare Organization

A Telecommunications Solution for Your Entire Healthcare Organization

Products | By Northland Communications Team

The demand is growing for patients to avoid the exposure, expense, burden, and time spent traveling to and from clinics and doctor’s offices. In rural areas struggling to attract physicians and practitioners, eliminating the need for transportation isn’t just a matter of convenience but also of basic access — especially for those unable to drive. …

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 Sales Representative on the phone

Learn More About Call Recording

UCaaS | By Northland Communications Team

Our team is constantly working to enhance our cloud-based Business Unlimited solution and we’re excited to launch our newest add-on option, call recording!  Designed with an innovative call recording architecture, this add-on offers advanced contact center-like functionality with call recording, live monitoring, reporting, quality management and speech analytics. This package will help you improve customer …

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 CCaaS: Tomorrow’s Solution for Today’s Customer

CCaaS: Tomorrow’s Solution for Today’s Customer

UCaaS | By Northland Communications Team

Customer experience is the pulse of every business. A successful experience depends on your ability to communicate to your audience on their terms. In today’s world, customers expect instant communication and quick resolutions. Our Contact Center as a Service (CCaaS) tool, powered by Xima, helps businesses take their customer and employee experiences to the next …

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 Northland’s Accession Video + Phone Software Now ‘MaX UC’

Accession Now 'MaX UC'

UCaaS | By Northland Communications Team

Accession Now \’MaX UC\’ Our video conferencing and hosted phone software, Accession, has a new name: “MaX UC.” The product manufacturer, Metaswitch, announced the rebrand, along with several new product enhancements, which users can look forward to this week. Our video conferencing and hosted phone software, Accession, has a new name: “MaX UC.” The product …

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