Recent Articles
Category: UCaaS
Coming Soon: Voicemail Transcription
UCaaS | By Northland Communications Team
We are excited to announce that Voicemail Transcription is coming soon! The new, completely-free feature will make your communication more efficient and convenient. What is Voicemail Transcription? Voicemail Transcription automatically converts your voicemail messages into written text. This enables you to read your voicemails instead of listening to them, saving you time and allowing you …
Changes to Outlook Integration in MaX UC Desktop
Customer Experience | By Northland Communications Team
Changes to MaX UC Outlook Integration We want to inform you about an upcoming change regarding the Outlook integration feature in MaX UC Desktop. Currently, MaX UC Desktop integrates with Outlook. This integration allows you to see if your colleagues are available to talk or message and start calls or chats with them from Outlook. …
How to Enhance Your SMS Communications with 10DLC Registration for Better Security, Reliability + Deliverability
UCaaS | By Northland Communications Team
A feature of our Unified Communications solution is the ability to send SMS (Short Message Service) messages through MaX UC. In adherence to the guidelines outlined by the Cellular Telecommunications Industry Association (CTIA) and regulations set forth by the Telephone Consumer Protection Act (TCPA), a requirement for SMS communication is 10DLC (10 Digit Long Code) …
Unified Communications for Education | MVCC
Inside Look | By Northland Communications Team
Northland Communications UCaaS + MVCC: Northland created a custom approach for MVCC\’s switch from a premise-based system to a hosted environment for 65 departments across their 2 campuses and 5 locations. Northland installed 826 individual end points while running dual service in order to keep the old PBX working for a more efficient transition to …
Video Collaboration: Maximize Your Productivity
Products | By Northland Communications Team
Unlock the power of video conferencing with Northland Communications, your comprehensive destination for all your video collaboration needs. In today\’s digital era, video collaboration has become an indispensable tool for connecting people and empowering businesses. At Northland Communications, we are here to ensure that you make the most out of video collaboration, offering a wide …
Northland Communications Debuts New Feature that Combines Company’s Powerful Cloud-Based Collaboration Solution with Microsoft Teams
Products | By Northland Communications Team
Northland Communications Debuts New Feature that Combines Company’s Powerful Cloud-Based Collaboration Solution with Microsoft Teams A free webinar with an overview and demo is scheduled for April 19th. [Syracuse, NY, March 6, 2023] Northland Communications, a Central New York-based telecommunications provider, is debuting a brand-new feature; the BU (Business Unlimited) Connector. Northland’s cloud-based collaboration solution, Business …
Northland Communications Announces New Distributed Denial-of-Service Protection
Products | By Northland Communications Team
Northland Communications Announces New Distributed Denial-of-Service Protection Local telecommunications company adds a significant part to its enterprise security threat landscape [Syracuse, NY, February 27, 2023] Northland Communications, a Central New York-based telecommunications provider, announced extended security and protection to its dedicated internet to offset distributed denial-of-service (DDoS) attacks. DDoS mitigation is the process of protecting a …
Why it pays to have a single vendor for cloud communications and contact center
Products | By Northland Communications Team
It pays to have everything in one place! A system that is fully integrated gives your team the tools they need to streamline operations, deliver stronger ROI, and improve customer interactions on a variety of channels.
The Benefits of UCaaS for Business Communications
Products | By Northland Communications Team
As a business, staying connected and ensuring operational efficiency is essential. Unified Communications as a Service (UCaaS) allows you to do just that. For organizations of any size, this cloud-based service combines phone, video, and messaging capabilities into one easy-to-use application. With UCaaS, businesses are able to achieve better collaboration, enhanced customer service, greater mobility, …
Checklist for Purchasing Communication Tools
Products | By Northland Communications Team
In the market for a new communication tool but not sure where to start? Our buyer\’s checklist makes it easy! Made for businesses just like yours, this checklist will make sure you invest in the right tool that meets all your needs.
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