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Category: Telecom in Ten
Telecom in Ten | Episode 9 | Quality Connections | Our Cloud PBX Installation Process
Telecom in Ten | By Northland Communications Team
John MacLean – Technical Project Coordinator | Rob Piekielniak – BU Service Technician Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. Welcome to our ninth episode of Telecom …
Telecom in Ten | Ten Things to Know About DDoS
Telecom in Ten | By Northland Communications Team
DDoS mitigation is the process of protecting a target from a distributed denial-of service attack. A DDoS attack is a malicious attempt to disrupt the normal traffic of a targeted server, service, or network by overwhelming the target or its surrounding infrastructure with a flood of internet traffic. A DDoS attack on a company’s website, …
Telecom in Ten | Ten Questions | Rob Piekielniak | BU Service Technician
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 4 years 02. What is your favorite part of your job? I enjoy solving problems and getting customers\’ issues resolved. 03. Where are you originally from? Born in Utica, NY and raised in Remsen, NY 04. Do you have any pets? I have 3 labs–A 9-year-old …
Telecom in Ten | Ten Questions | John MacLean | Technical Project Coordinator
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 28 years 02. What is your favorite part of your job? The ability to work with the customer, technician, IT vendor, and other vendors and pulling all those resources together for a great customer experience. 03. Where are you originally from? Dolgeville, NY 04. What is …
Telecom in Ten | Episode 8 | Quality Connections | Our Customer-Focused Sales Team
Telecom in Ten | By Northland Communications Team
Dan Amado – Strategic Relationship Manager | John Grabau – Senior Account Executive Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. Welcome to our eighth episode of Telecom …
Telecom in Ten | Ten Questions | John Grabau | Senior Account Executive
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 20 years 02. What is your favorite part of your job? Interacting with people 03. Where are you originally from? Syracuse, NY 04. What is your favorite food? Pasta and steak 05. What are your favorite hobbies? Anything sports 06. Do you have any pets? A …
Telecom in Ten | Ten Questions | Dan Amado | Strategic Relationship Manager
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? Almost 21 years 02. What is your favorite part of your job? Providing information and solutions to my customers 03. What did you do prior to working at Northland? I worked for another CLEC 04. What is your favorite piece of technology? Softphone applications 05. Where …
Telecom in Ten | Episode 7 | Quality Connections | The Past, Present, and Future of Northland
Telecom in Ten | By Northland Communications Team
Telecom in Ten | Episode 7 | Quality Connections | The Past, Present and Future of Northland Featuring: Jim McCarthy, President + Brian Healey, Chief Operating Officer Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue …
Telecom in Ten | Episode 6 | Quality Connections | Contact Center Solution (CCaaS)
Telecom in Ten | By Northland Communications Team
Jim Blackburn – Senior Product Engineer | Jay MacLean – Senior BU Technician | Stephany VanDyke – Product Line Manager Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. …
Telecom in Ten | Ten Questions | Jay MacLean | Senior BU Technician
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 15 years. 02. What is your favorite part of your job? The constant evolution of the technology we deliver. No room for complacency. 03. Where are you originally from? Born in Little Falls 04. What is your favorite food? Prime Rib 05. What are your favorite …
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