Telecom in Ten | Episode 6 Preview

About Us | By Northland Communications Team

Telecom in Ten

Episode 6 Coming Soon!

Jim Blackburn | Senior Product Engineer

Jay MacLean | Senior BU Technician

Stephany VanDyke | Product Line Manager

Here’s a sneak peek at what this episode is about!

01. Cloud-Based Contact Center Solution

02. Multichannel Modes of Communication

03. Xima + Northland

04. Xima + Business Unlimited

05. Skills Based Routing

06. Queue Callback

07. Increase + Decrease Licenses on Demand

08. Manage Your Workforce

09. Make Data Driven Decisions

10. Scalable + Customizable