Telecom in Ten | Episode 7 | Quality Connections | The Past, Present, and Future of Northland Telecom in Ten | By Northland Communications TeamTelecom in Ten | Episode 7 | Quality Connections | The Past, Present and Future of NorthlandFeaturing: Jim McCarthy, President + Brian Healey, Chief Operating OfficerWelcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications.Episode 7 | Part I1. Reflecting on 20222. More Than 117+ Years of Experience3. The Evolution of Telecommunications4. Leading Telecom Provider in CNY5. Earning the Trust of Our Community6. What ‘Local’ Means to Northland7. Taking Pride in Our Work8. Providing a Higher Level of Service9. Supporting Our Customers + Community10. Conscious Capitalism———————————————————–Episode 7 | Part II1. Three Main Principles of Northland2. Employee Engagement Strategy3. Customer Service Strategy4. Community Service Strategy5. A Good Neighbor Since 19056. Collaborating with Our Community7. Success + Our Team Members8. Foundations of a Family Legacy9. The Northland Philosophy10. Our Core Values Remain the Same———————————————————–Episode 7 | Part III1. Growing Our Team2. Balancing Tenure + New Experience3. Learning Through NYSTA + US Telecom4. Collaborating on State + National Levels5. Rural Broadband6. Investing in Our Infrastructure7. Public + Private Partnership8. Commitment to Community9. Looking Ahead to 202310. Our Growth Strategy Explore 'Telecom in Ten'