Recent Articles
March 2024 Announcements
Customer Experience | By Northland Communications Team
March 2024 Product Annoucements Northland University At Northland University, you can learn about our products and services at your own pace! Our site contains quick reference guides and user manuals for our various products and services. In addition, our FREE video training courses are divided into clear and concise lessons. With these, you can learn …
Telecom in Ten | Episode 14 | DDoS Protection Part II
Telecom in Ten | By Northland Communications Team
Katie Taisey – Network Systems Engineer | Michael Darby – Sr. Customer Experience Manager DDoS mitigation is the process of protecting a target from a distributed denial-of service attack. A DDoS attack is a malicious attempt to disrupt the normal traffic of a targeted server, service, or network by overwhelming the target or its surrounding …
Telecom in Ten | Episode 14 | DDoS Protection Part I
Telecom in Ten | By Northland Communications Team
Katie Taisey – Network Systems Engineer | Michael Darby – Sr. Customer Experience Manager Over the past few years, the digital shift has only made DDoS attacks more common. Given the low barriers to entry and the high potential for monetary gains, low-level and novice threat actors find it easier to launch DDoS attacks and …
Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses
Fiber Internet | By Northland Communications Team
Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses An all-in-one Business Wi-Fi solution. Northland Communications, a Central New York-based telecommunications provider, announced the addition of Ultimate WiFi+ to their Business Simple offering, an all-in-one purpose-built solution for small businesses. The Business Simple and Ultimate WiFi+ bundle goes beyond just internet and voice lines …
Quality Connections for over a Quarter-Century: How Northland Has Built a Legacy on Creating Long-Lasting Business Partnerships
Quality Connections | By Northland Communications Team
In 1998 Northland launched a testimonial campaign to give the community insight into what the company offered, who benefitted from the company\’s services, and how the company fostered long-lasting partnerships through telecom. Fast forward to today, over a quarter-century later, those same customers are still trusting Northland Communications to help power their businesses. \”We look …
New Non-Compliance and Regulatory Cost Recovery Fees for 2024
Customer Experience | By Northland Communications Team
Regulatory Cost Recovery Fee Effective 2/1/2024, a new Regulatory Cost Recovery Fee of $1.36 per line per month will be assessed. This fee is common among carriers, and on average, is less than our competitors. The purpose of this charge is to help offset costs Northland pays associated with various federal regulatory fees and programs. …
MaX UC Mobile Training Course
Customer Experience | By Northland Communications Team
A new online video course is available for MaX UC Mobile. This can be accessed through the new Northland University. The video tutorial walks you through the steps to download and use the MaX UC Mobile application Be sure to check out all the video courses available at Northland University. Business Unlimited Support | Northland …
Telecom in Ten | Episode 13 | Microsoft Teams Direct Routing
Telecom in Ten | By Northland Communications Team
Stephany VanDyke – Product Line Manager | Errol McCall – Network Systems Engineer 01. Microsoft Teams Direct Routing (MTDR) | 0:20 02. Session Border Controller + SIP Trunk Bundle | 1:00 03. Significant Cost Savings with Direct Routing | 2:20 04. Northland Level of Service + Support | 3:30 05. Scalable + Cohesive | 4:30 …
New Area Code Takes Effect For Western New York Region
Customer Experience | By Northland Communications Team
New 624 Area Code for All or Parts of Allegany, Cattaraugus, Chautauqua, Erie and Niagara Counties ALBANY — The New York State Department of Public Service (Department) announced that beginning September 11, 2023, customers in the 716-area code region requesting new mobile or landline telephone service, an additional line, or a move in the location …
Northland Communications joins Fiber Broadband Association
Fiber Internet | By Northland Communications Team
Northland Communications joins Fiber Broadband Association Northland Communications becomes a Fiber Broadband Association member to help advance access to reliable broadband and digital equity. Northland Communications, a Central New York-based telecommunications provider, announced it has joined the Fiber Broadband Association, an organization that is dedicated to accelerating the deployment of fiber broadband networks to ensure …
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