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Category: About Us
Demand for Northland Communications’ Industry Leading Technology Prompts Onboarding of New Team Members
About Us | By Northland Communications Team
Several new employees join the team, another takes on a new role. Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. The information technology team gained a new helpdesk technician, Dewey Ragonese. …
Northland’s ‘Good Neighbor’ Program Celebrates First In-Person Gathering Since Its Inception at the Start of the Covid-19 Pandemic
About Us | By Northland Communications Team
McCarthy Tracy notes challenges, collaboration, and accomplishments for ‘Good Neighbor’ partners. Maureen McCarthy Tracy, vice president of community and connections at Northland Communications, a Central New York-based telecommunications provider, gathered the company’s ‘Good Neighbor’ community partners for the first time in-person since the group’s inception during the start of the Covid-19 Pandemic over two years …
Northland’s Jim McCarthy Recognized for Time as Chairman of NYSTA Board
About Us | By Northland Communications Team
McCarthy notes challenges and accomplishments for NYS telecom companies over the past two years. Jim McCarthy, president of Northland Communications, a Central New York-based telecommunications provider, and Northland’s sister company Oneida County Rural Telephone (OCRT), has finished his two-year term as chairman of the board of directors of the New York State Telecommunications Association (NYSTA). …
Northland Communications Adds New Members to Team Amid Growing Demand in Company’s Technology and Service
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. Brianne Swanson has begun as a technical support specialist. She takes service requests from customers and is responsible for all remote troubleshooting and …
Northland Communications Names Vice President of Sales + Customer Relations
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, has named a new vice president of sales and customer relations to its leadership team. Jim Firenze brings nearly thirty years of experience with him to his new role and specializes in customer service, account management, and client relations. Firenze and his team will focus on enhancing …
Save Money on Secure Voice Service for Teams and Experience Reliable Customer Service with Microsoft Teams Direct Routing
About Us | By Northland Communications Team
Northland Communications launched Microsoft Teams Direct Routing (MTDR) in 2022 to give its customers more flexibility with their options for phone call functionality. Along with better functionality, Northland Communications will work directly with your Microsoft Teams administrator to ensure that your configuration is being set up properly. Our Direct Routing solution provides additional features and …
OCRT Receives New York State Public Service Commission’s “Excellent Level of Telephone Service” Recognition for 32nd Year in a Row
About Us | By Northland Communications Team
Northland Communications\’ sister company, Oneida County Rural Telephone (OCRT), has been recognized by the New York State Public Service Commission for an \”excellent level of telephone service provided to consumers in 2021\”. Oneida County Rural Telephone has now received this recognition for 32 consecutive years!
Northland Communications Launches Microsoft Teams Direct Routing to Give Customers Better Phone Call Functionality
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, is now offering voice carrier services for Microsoft Teams users via Direct Routing. The business landscape continues to shift to a hybrid office environment, so companies are contracting with collaboration tools such as Microsoft Teams. Without connection to the public switched telephone network (PSTN), basic functionality does …
Northland Communications Names New Vice President of Operations
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, has named a new vice president of operations to its leadership team. Scott Tyler brings over twenty years of experience and industry knowledge with him to his new role. Tyler specializes in network engineering, fiber optics, data networking, and leadership development. Moving forward, Tyler and his team …
Business Unlimited’s Extraordinary Impact on Our Local Community Throughout the Covid-19 Pandemic
About Us | By Northland Communications Team
Two years ago this March, the country began a ‘two-week’ lockdown in an effort to curb the effects of the looming Covid-19 outbreak. Little did we know at that time, the two-week lockdown would transition into two years and counting of the nation trying to keep Covid-19 under control. It’s no secret that the pandemic …
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