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Northland Communications Promotes Lead of Customer Experience, Continues to Grow as Several New Employees Join the Team
About Us | By Northland Communications Team
Northland Communications Promotes Lead of Customer Experience, Continues to Grow as Several New Employees Join the Team Amado promoted to lead customer experience management team. [Syracuse, NY, May 18] Northland Communications, a Central New York-based telecommunications provider, has announced the promotion of Dan Amado to lead customer experience manager, and has welcomed several new employees …
Northland Communications Adds to Leadership Team
About Us | By Northland Communications Team
Northland Communications Adds to Leadership Team Three new leadership positions created to propel operations department forward. [Syracuse, NY, May 9] Northland Communications, a Central New York-based telecommunications provider, announced the promotions of three operations department employees. “We’ve restructured our operations department in order to meet increased demand and provide our customers with an enhanced experience,” …
Northland Communications Creates New Positions as the Company Continues to Consistently Grow
About Us | By Northland Communications Team
Northland Communications Creates New Positions as the Company Continues to Consistently Grow Company on track for a 12.5% increase in new jobs since 2021. [Syracuse, NY, March 8] Northland Communications, a Central New York-based telecommunications provider, continues to create new positions and add more members to the company’s team of experts. Northland Communications has consistently …
Northland’s Theresa Jalowiec Appointed NYS Council Society for Human Resource Management Workforce Readiness Director
About Us | By Northland Communications Team
Jalowiec, Northland Vice President of People + Talent, will begin her new role in January. Theresa Jalowiec, vice president of people and talent at Northland Communications, a Central New York-based telecommunications provider, and Northland’s sister company Oneida County Rural Telephone (OCRT), has been appointed as the new workforce readiness director for the New York State …
Demand for Northland Communications’ Industry Leading Technology Prompts Onboarding of New Team Members
About Us | By Northland Communications Team
Several new employees join the team, another takes on a new role. Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. The information technology team gained a new helpdesk technician, Dewey Ragonese. …
Northland’s ‘Good Neighbor’ Program Celebrates First In-Person Gathering Since Its Inception at the Start of the Covid-19 Pandemic
About Us | By Northland Communications Team
McCarthy Tracy notes challenges, collaboration, and accomplishments for ‘Good Neighbor’ partners. Maureen McCarthy Tracy, vice president of community and connections at Northland Communications, a Central New York-based telecommunications provider, gathered the company’s ‘Good Neighbor’ community partners for the first time in-person since the group’s inception during the start of the Covid-19 Pandemic over two years …
Northland’s Jim McCarthy Recognized for Time as Chairman of NYSTA Board
About Us | By Northland Communications Team
McCarthy notes challenges and accomplishments for NYS telecom companies over the past two years. Jim McCarthy, president of Northland Communications, a Central New York-based telecommunications provider, and Northland’s sister company Oneida County Rural Telephone (OCRT), has finished his two-year term as chairman of the board of directors of the New York State Telecommunications Association (NYSTA). …
Northland Communications Adds New Members to Team Amid Growing Demand in Company’s Technology and Service
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. Brianne Swanson has begun as a technical support specialist. She takes service requests from customers and is responsible for all remote troubleshooting and …
Northland Communications Names Vice President of Sales + Customer Relations
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, has named a new vice president of sales and customer relations to its leadership team. Jim Firenze brings nearly thirty years of experience with him to his new role and specializes in customer service, account management, and client relations. Firenze and his team will focus on enhancing …
Save Money on Secure Voice Service for Teams and Experience Reliable Customer Service with Microsoft Teams Direct Routing
About Us | By Northland Communications Team
Northland Communications launched Microsoft Teams Direct Routing (MTDR) in 2022 to give its customers more flexibility with their options for phone call functionality. Along with better functionality, Northland Communications will work directly with your Microsoft Teams administrator to ensure that your configuration is being set up properly. Our Direct Routing solution provides additional features and …
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