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Category: About Us
Northland’s ‘Good Neighbor’ Program Celebrates First In-Person Gathering Since Its Inception at the Start of the Covid-19 Pandemic
About Us | By Northland Communications Team
McCarthy Tracy notes challenges, collaboration, and accomplishments for ‘Good Neighbor’ partners. Maureen McCarthy Tracy, vice president of community and connections at Northland Communications, a Central New York-based telecommunications provider, gathered the company’s ‘Good Neighbor’ community partners for the first time in-person since the group’s inception during the start of the Covid-19 Pandemic over two years …
Telecom in Ten | Episode 5 | Quality Connections | Northland’s Operations
About Us | By Northland Communications Team
Scott Tyler – Vice President of Operations| John Fazio – Marketing Manager Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. John: Welcome everyone my name is John Fazio, …
Telecom in Ten | Ten Questions | Scott Tyler | Vice President of Operations
About Us | By Northland Communications Team
01. How long have you been working at Northland? I was hired on Spring of 2022! 02. What is your favorite part of your job? Working with my entire team to deliver technical solutions to customers that enable their success. 03. What is your favorite piece of technology? Optical transport/ROADM, wavelength division multiplexing* 04. Where …
Telecom in Ten | Episode 5 Preview
About Us | By Northland Communications Team
Telecom in Ten Episode 5 Coming Soon! Scott Tyler | Vice President of Operations John Fazio | Marketing Manager Here\’s a sneak peek at what this episode is about! 01. Get To Know Scott 02. Custom Solutions 03. Customer Onboarding 04. 24/7 Support 05. Secure Solutions 06. Reliable + Redundant 07. Expansive Network 08. Fiber Infrastructure 09. On The Horizon 10. Looking …
Northland’s Jim McCarthy Recognized for Time as Chairman of NYSTA Board
About Us | By Northland Communications Team
McCarthy notes challenges and accomplishments for NYS telecom companies over the past two years. Jim McCarthy, president of Northland Communications, a Central New York-based telecommunications provider, and Northland’s sister company Oneida County Rural Telephone (OCRT), has finished his two-year term as chairman of the board of directors of the New York State Telecommunications Association (NYSTA). …
Telecom in Ten | Episode 4 | Quality Connections | Northland’s Fiber Network
About Us | By Northland Communications Team
Rob Capodiferro – Manager of Plant Operations | Brian Healey – Chief Operating Officer Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. Chelsey (Off Camera*): Hello everyone and …
Northland Communications Adds New Members to Team Amid Growing Demand in Company’s Technology and Service
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. Brianne Swanson has begun as a technical support specialist. She takes service requests from customers and is responsible for all remote troubleshooting and …
Northland Communications Names Vice President of Sales + Customer Relations
About Us | By Northland Communications Team
Northland Communications, a Central New York-based telecommunications provider, has named a new vice president of sales and customer relations to its leadership team. Jim Firenze brings nearly thirty years of experience with him to his new role and specializes in customer service, account management, and client relations. Firenze and his team will focus on enhancing …
Save Money on Secure Voice Service for Teams and Experience Reliable Customer Service with Microsoft Teams Direct Routing
About Us | By Northland Communications Team
Northland Communications launched Microsoft Teams Direct Routing (MTDR) in 2022 to give its customers more flexibility with their options for phone call functionality. Along with better functionality, Northland Communications will work directly with your Microsoft Teams administrator to ensure that your configuration is being set up properly. Our Direct Routing solution provides additional features and …
OCRT Receives New York State Public Service Commission’s “Excellent Level of Telephone Service” Recognition for 32nd Year in a Row
About Us | By Northland Communications Team
Northland Communications\’ sister company, Oneida County Rural Telephone (OCRT), has been recognized by the New York State Public Service Commission for an \”excellent level of telephone service provided to consumers in 2021\”. Oneida County Rural Telephone has now received this recognition for 32 consecutive years!
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