GET TO KNOW CENTRAL NEW YORK'S LEADING TELECOMMUNICATIONS PROVIDER.
Northland Communications has been providing telecommunications services to the Central New York community for more than 110 years. Our third-generation family owned and operated business is dedicated to creating quality connections between you and your customers.
Our fiber network currently spans more than 1,100 miles throughout Central New York. With our wide service offering inclusive of high-speed internet, cloud computing, video collaboration, cabling and carrier services, all backed by our top-rated customer service. Northland is the chosen provider for top businesses in the Syracuse, Utica and Oneida regions.
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CLOUD-BASED COMMUNICATION + COLLABORATION
MEET BUSINESS UNLIMITED
Streamline your company’s communication in one secure, easy-to-use app. Place calls, conduct video meetings and instant message coworkers – with just one click! You’ll improve operational efficiency while providing collaboration and the flexibility to work from anywhere.
This fiber-delivered phone + internet bundle is the perfect option for small and medium-sized businesses in Central New York. You’ll get the fastest and most reliable connection possible, powered by our carrier-grade bandwidth and full-duplex dedicated fiber-optic connections.
> Unlimited local and domestic calling > Caller ID > Call forwarding > Cloud fax
Experience seamless video collaboration with Max Meeting. Powered by our ultra-fast and reliable network, this solution offers features like screen sharing, presentation mode, whiteboard tools, live chat and more.
> Fully encrypted end-to-end, HIPAA security compliant > Full suite of innovative collaboration tools > Stay up to date with automatic software updates
Save time and money by using Northland’s phone network with Microsoft Teams. Our Teams Direct Routing solution allows organizations to upgrade their Teams account with our reliable and secure phone system, adding features and saving your business up to 40%.
> Use Teams as your soft client for making calls plus presence, chat, + video > Use Teams as your internal contact directory for calls > 24/7 support, 1-hour response times
Northland’s fiber network is backed by an aggressive service level agreement that provides 99.999% uptime guarantee and excellent performance standards. Northland’s fiber network is Full Duplex, meaning bandwidth speeds are the same for upstream and downstream data. The network is tuned for performance to support VOIP and business critical applications.
> Up to 100G/sec > Full duplex upload/download > 2ms jitter standard > 45ms latency standard
Northland’s Call Analytics Platform, powered by Xima Software, is a customizable, cloud-based solution that offers a comprehensive suite of telephone features, including skills-based routing, queue callback, and customized reporting. It provides a seamless experience for both teams and clients and real-time wallboards.
Northland takes pride in employing a team 100% local to Central New York. When you make the switch, you’ll get 5-star support 24 hours a day, 7 days a week.
IMPRESSIVELY INCLUSIVE AND EFFECTIVELY SECURE.
Northland Communications runs on Arista, which gives our customers the highest reliability and security in the industry. The same level of reliability and security that captured the attention of companies like Amazon, Google, and Netflix to choose Arista. An industry leader in cognitive cloud networking since 2008, it gives us the ability to take all of our network and bring it to one crucial central information point, allowing us to scale network analysis, debug, monitor, and plan. Arista gives us better support in seconds, moves traffic more efficiently, and fully secures your data.
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