#1 in Telecom
For Central NY

Trusted By The Hundreds Of Thousands Connected

At Northland Communications, we believe in creating quality connections. We are local, real people who care about our community. We value our customers and their feedback above all else, as we are constantly striving to provide you with the best products and solutions.

Hear it right from our customers; we are defined by dependability, strengthened by service, and connected by technology. 

4,500+

Business Customers

2,100+

Commercial Buildings

100+

Local Employees

2022 Family Business Award

Central New York Business Journal

2022 OCRT Excellent Customer Service

NYS Public Service Commission

2020 Business of the Year

Utica Chamber of Commerce

This year the team at 2uTEC adopted the Northland Communications Business Unlimited solution. This comes with a very unique application for smart devices called MaxUC that enables communication anywhere. 2uTEC is a true partner of Northland and not another number as we felt with our previous provider. Thank you to the Northland Communications team for their dedication to our partnership.

Damon McClure, Chief Technology Director, 2uTEC

Northland Communications and Xima Software have been partners for over 9 years and during that time we have worked together on hundreds of mutual customers. By combining Northlands sales and support professionals with the Xima sales and support team, has set the bar for the industry's leader in pre and post-sales support.

Jon Florence, Director of Sales + Marketing, Xima Software

When we formed our firm in 2011, Northland was an easy choice for us—a local provider from our community, attentive and responsive to our needs. Northland will continue to be our valued and trusted partner.

Scott McCartney, CFA, Ascent Wealth Partners

I have been working with Northland Communications for over 20 years now at 3 different companies. In that time we have seen enormous changes and throughout everything, the people at Northland have always provided great service and great value. They are always looking out for our best interest as a customer and in many cases providing proactive ideas and technical support.

Mark Medvit, IT Manager, Bonide Products, LLC

Although we are locally owned, we have access to VOIP services through our national franchisor. We investigated that opportunity but went with Northland due to their outstanding local support. We were not disappointed. They paved the way for a smooth transition to VOIP in our 13 area offices. No question was too big or too small. I would highly recommend them if you are looking for a quality product that is supported by smart people who go out of their way to make you successful.

Dave Read, H&R Block

Working with Northland has been one of the easiest tasks as a business owner. Their kind and considerate staff have always gone above and beyond when it comes to service. Nothing is as reassuring as calling up when you have a technical issue, immediately getting an actual person, and having them remedy the situation without being transferred multiple times, or getting a supervisor involved. Whenever I speak to other business owners or colleagues, I always recommend Northland as a family-run, local business. I look forward to many more years working with James, Maureen, and their fantastic staff.

Michael Speach, Owner, Speach Family Candy Shoppe

We have used Northland Communications for at least ten years and will never go anywhere else for our phone and internet service. We also use their Business Unlimited solution too! It really allows our team to be mobile and helps us maintain our top-notch customer service too! Thank you Northland Communications for all that you do!

Howard Potter, CEO/Owner, A&P Master Images

Our installation team was outstanding. We appreciate how diligent they were. They made our team feel confident and secure in the work being done. Thank you!

Jenn Farwell, Village of Canastota

Mary and the team at Northland have been an absolute pleasure to work with. The service and reliability of Northland is second to none. As a team that really relies on fast and dependable internet for both of our businesses, Northland has exceeded our expectations.

Ryan and Meghan McGrogan, McGrogan Design + Common Worker

Northland has provided a number of different telecom services direct for the CNYRIC and many of the districts we support: phone systems, voice services, fiber infrastructure, data cabling, and switches. We chose to partner with Northland because of their follow-through, attention to detail, design work, local presence, and strong commitment toward building a partnership with us and our districts.

Jason Graham, Network Operations + Services Manager, CNYRIC

We chose to move to Northland because of their professionalism, quality workmanship and strong commitment toward building a partnership with Union Springs Central School District. Northland worked well with scheduling and completing all the necessary work in a neat and timely matter. The Northland services exceeded my expectations.

Don Crowley, Director of Technology, Union Springs Central School District

We were very pleased with Northland’s installation, responsiveness, attention to detail, and ongoing support. We would recommend Northland to any district looking to make changes in their existing telecommunications services or infrastructure.

Mike Davis, Director of Technology, Hannibal Central School District

When we made the switch to Northland’s Business Simple Bundle, reliability, utilization and speed went from a 1 to a 10.

Tim Reilly, Vice President, REM Fire Systems Inc.

Together with Northland Communications, we’ve built a foundation capable of supporting the hospital’s electronic medical records for today, and for many years to come.

Mark Rowan, Director of Technical Services, Rome Health

Over a Century of Dependable Communications

Hear From Our Customers

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We value the quality connections we make within our community. Any feedback on your experience as a customer of Northland Communications would be very appreciated!

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