Recent Articles
Conversational Messaging: The Future of Business Communications
Products | By kkeefe
Remember the days when the only way you could communicate with a company was to call a customer service line, or at best – send an email? Those days are gone. Today’s consumers don’t want to submit a ticket or wait on hold, they want real, two-way interactions with companies. That’s why conversational messaging strategies …
Embracing the Infinite Workday: Why Unified Communications Matter More Than Ever
UCaaS | By kkeefe
The days of clocking in at 9 and signing off at 5 are fading fast. According to Microsoft’s latest Work Trend Index, we’re now living in what they call the “Infinite Workday.” With employees checking emails at 6 AM, juggling back-to-back meetings all day, and jumping into late-night NorthX messages, the lines between work and life …
Central New York Poised For Serious Growth
Community + Connections | By Northland Communications Team
Central New York is poised for serious economic growth. Our local economy is experiencing unprecedented investment and growth, and we’re on the cusp of seeing its impact on our community. As of this writing, the new developments just in the last 10 days include the announcement of the new Chobani expansion in Rome, ground broken …
Asymmetrical vs. Symmetrical Fiber Internet: Which is Right for Your Business?
Fiber Internet | By Northland Communications Team
Asymmetrical vs. Symmetrical Fiber Internet: Which is Right for Your Business? Imagine this: Your team is uploading a large file while on a company-wide video call—suddenly, everything slows down. Buffering screens, dropped calls, and frustration set in. The culprit? An internet connection that can’t keep up. One critical factor affecting internet performance is symmetry—the balance …
Northland Achieves All Fiber Certification
Fiber Internet | By Northland Communications Team
Northland Communications Achieves All Fiber Certification from the Fiber Broadband Association Fiber-optic technology is the future of connectivity, and Northland Communications is at the forefront of this transformation. Northland has been recognized with the All Fiber Network Operator Certification by the Fiber Broadband Association (FBA). This milestone highlights Northland’s dedication to delivering fast, reliable, and …
Fiber vs. Coax: Why Fiber Wins
Fiber Internet | By Northland Communications Team
Fiber vs. Coax: Why Fiber Wins Imagine streaming your favorite show, only to be met with buffering and pixelation. Or perhaps you\’re working from home, and your video conference call keeps dropping. These frustrations are often caused by outdated internet technology. Fortunately, there\’s a solution: fiber optic internet. In today’s digital age, reliable and fast …
10 Reasons NorthX with Webex Beats an On-Premise Solution
UCaaS | By Northland Communications Team
10 Reasons NorthX with Webex Beats an On-Premise Solution In today\’s rapidly evolving digital landscape, cloud collaboration is no longer a luxury but a necessity. By 2028, it\’s projected to become a cornerstone for businesses seeking to maintain a competitive edge. Traditional on-premise solutions often struggle to keep pace with the demands of modern work. …
The Top 6 Benefits of an Emergency Internet Failover Connection
Technology | By Northland Communications Team
The Top 6 Benefits of an Emergency Cellular Failover Connection In today\’s digital age, internet connectivity is not just a convenience—it\’s a necessity. From remote work and e-commerce to online education and telemedicine, uninterrupted internet access powers nearly every aspect of modern life. Yet, despite the robust infrastructure supporting it, internet outages still occur due …
Demystifying 10DLC Compliance: A Guide for Businesses
Phone Systems | By Northland Communications Team
In the evolving landscape of business communications SMS and MMS messages are common practice but how do you know if you’re exposed to risk? As far back as 2010 businesses have been using SMS for everything from appointment reminders, and discounts to exclusive invitations and promotions. 10-digit long codes (10DLC) are revolutionizing how organizations send …
The Complete Guide to E911 Compliance
Phone Systems | By Northland Communications Team
The Complete Guide to E911 Compliance In an emergency, every second counts. The Nationwide Enhanced 911 (E911) system is designed to provide emergency services with critical information, such as the caller\’s location and phone number, ensuring swift and accurate responses. As technology has evolved, so have regulations to ensure businesses meet their responsibilities in supporting …
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