Recent Articles

 Telecom in Ten | Episode 14 | DDoS Protection Part II

Telecom in Ten | Episode 14 | DDoS Protection Part II

Telecom in Ten | By Northland Communications Team

Katie Taisey – Network Systems Engineer | Michael Darby – Sr. Customer Experience Manager DDoS mitigation is the process of protecting a target from a distributed denial-of service attack. A DDoS attack is a malicious attempt to disrupt the normal traffic of a targeted server, service, or network by overwhelming the target or its surrounding …

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 Telecom in Ten | Episode 14 | DDoS Protection Part I

Telecom in Ten | Episode 14 | DDoS Protection Part I

Telecom in Ten | By Northland Communications Team

Katie Taisey – Network Systems Engineer | Michael Darby – Sr. Customer Experience Manager Over the past few years, the digital shift has only made DDoS attacks more common. Given the low barriers to entry and the high potential for monetary gains, low-level and novice threat actors find it easier to launch DDoS attacks and …

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 Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses

Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses

Fiber Internet | By Northland Communications Team

Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses An all-in-one Business Wi-Fi solution. Northland Communications, a Central New York-based telecommunications provider, announced the addition of Ultimate WiFi+ to their Business Simple offering, an all-in-one purpose-built solution for small businesses. The Business Simple and Ultimate WiFi+ bundle goes beyond just internet and voice lines …

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 Quality Connections for over a Quarter-Century: How Northland Has Built a Legacy on Creating Long-Lasting Business Partnerships

Quality Connections for over a Quarter-Century: How Northland Has Built a Legacy on Creating Long-Lasting Business Partnerships

Quality Connections | By Northland Communications Team

In 1998 Northland launched a testimonial campaign to give the community insight into what the company offered, who benefitted from the company\’s services, and how the company fostered long-lasting partnerships through telecom. Fast forward to today, over a quarter-century later, those same customers are still trusting Northland Communications to help power their businesses.  \”We look …

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 New Non-Compliance and Regulatory Cost Recovery Fees for 2024

New Non-Compliance and Regulatory Cost Recovery Fees for 2024

Customer Experience | By Northland Communications Team

Regulatory Cost Recovery Fee Effective 2/1/2024, a new Regulatory Cost Recovery Fee of $1.36 per line per month will be assessed. This fee is common among carriers, and on average, is less than our competitors. The purpose of this charge is to help offset costs Northland pays associated with various federal regulatory fees and programs. …

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 MaX UC Mobile Training Course

MaX UC Mobile Training Course

Customer Experience | By Northland Communications Team

A new online video course is available for MaX UC Mobile.  This can be accessed through the new Northland University.   The video tutorial walks you through the steps to download and use the MaX UC Mobile application  Be sure to check out all the video courses available at Northland University.   Business Unlimited Support | Northland …

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 Telecom in Ten | Episode 13 | Microsoft Teams Direct Routing

Telecom in Ten | Episode 13 | Microsoft Teams Direct Routing

Telecom in Ten | By Northland Communications Team

Stephany VanDyke – Product Line Manager | Errol McCall – Network Systems Engineer 01. Microsoft Teams Direct Routing (MTDR) | 0:20 02. Session Border Controller + SIP Trunk Bundle | 1:00 03. Significant Cost Savings with Direct Routing | 2:20 04. Northland Level of Service + Support | 3:30 05. Scalable + Cohesive | 4:30 …

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 New Area Code Takes Effect For Western New York Region

New Area Code Takes Effect For Western New York Region

Customer Experience | By Northland Communications Team

New 624 Area Code for All or Parts of Allegany, Cattaraugus, Chautauqua, Erie and Niagara Counties   ALBANY — The New York State Department of Public Service (Department) announced that beginning September 11, 2023, customers in the 716-area code region requesting new mobile or landline telephone service, an additional line, or a move in the location …

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 Northland Communications joins Fiber Broadband Association

Northland Communications joins Fiber Broadband Association

Fiber Internet | By Northland Communications Team

Northland Communications joins Fiber Broadband Association Northland Communications becomes a Fiber Broadband Association member to help advance access to reliable broadband and digital equity. Northland Communications, a Central New York-based telecommunications provider, announced it has joined the Fiber Broadband Association, an organization that is dedicated to accelerating the deployment of fiber broadband networks to ensure …

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 Introducing Voicemail Transcription

Introducing Voicemail Transcription

UCaaS | By Northland Communications Team

We are excited to announce a valuable addition to our service, Voicemail Transcription. Voicemail Transcription is a new feature that will help to make your communication more efficient and convenient – and the best part is it’s free!  What is Voicemail Transcription?  Voicemail Transcription automatically converts your voicemail messages into written text. This enables you …

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