Recent Articles

Category: Products

 Hidden IT headaches avoided

The Hidden IT Headaches You Avoid with a Cloud-Based Phone System

Technology | By kkeefe

For many small and mid-sized businesses, managing technology can feel like a constant game of catch-up. Between patching outdated systems, juggling vendors, and fielding employee complaints about dropped calls or clunky interfaces, traditional phone systems often create more problems than they solve. But here’s the good news: switching to a cloud-based phone system doesn’t just …

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 Conversational messaging

Conversational Messaging: The Future of Business Communications

Products | By kkeefe

Remember the days when the only way you could communicate with a company was to call a customer service line, or at best – send an email? Those days are gone. Today’s consumers don’t want to submit a ticket or wait on hold, they want real, two-way interactions with companies. That’s why conversational messaging strategies …

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 March 2024 Announcements

March 2024 Announcements

Customer Experience | By Northland Communications Team

March 2024 Product Annoucements  Northland University At Northland University, you can learn about our products and services at your own pace!  Our site contains quick reference guides and user manuals for our various products and services. In addition, our FREE video training courses are divided into clear and concise lessons.  With these, you can learn …

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 Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses

Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses

Fiber Internet | By Northland Communications Team

Northland Communications Announces Business Simple and Ultimate WiFi+ for Businesses An all-in-one Business Wi-Fi solution. Northland Communications, a Central New York-based telecommunications provider, announced the addition of Ultimate WiFi+ to their Business Simple offering, an all-in-one purpose-built solution for small businesses. The Business Simple and Ultimate WiFi+ bundle goes beyond just internet and voice lines …

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 Introducing Voicemail Transcription

Introducing Voicemail Transcription

UCaaS | By Northland Communications Team

We are excited to announce a valuable addition to our service, Voicemail Transcription. Voicemail Transcription is a new feature that will help to make your communication more efficient and convenient – and the best part is it’s free!  What is Voicemail Transcription?  Voicemail Transcription automatically converts your voicemail messages into written text. This enables you …

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 Fiber Internet

Fiber Internet + What It Means For You

Fiber Internet | By Northland Communications Team

Speed and protection in every connection. Whether you choose a symmetrical or asymmetrical connection, you can expect to work more efficiently with Northland fiber.  → 99.999% Uptime → Local Response → 24/7 Support → Customized Bandwidth Connections → Private + Secure Network → Full Duplex Upload + Download → Live Monitoring Systems → Fully Redundant + Reliable → …

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 Video Collaboration

Video Collaboration: Maximize Your Productivity

Products | By Northland Communications Team

Unlock the power of video conferencing with Northland Communications, your comprehensive destination for all your video collaboration needs. In today\’s digital era, video collaboration has become an indispensable tool for connecting people and empowering businesses.  At Northland Communications, we are here to ensure that you make the most out of video collaboration, offering a wide …

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 Protect your data with DDoS Mitigation

Protect your data with DDoS Mitigation

Products | By Northland Communications Team

Northland Communications has invested in DDoS mitigation across its fiber network to help lift the burden off your team to combat DDoS attacks and helps keep customers connected with a 99.999% uptime. Real-time mitigation routes the attack traffic out of our network and allows good traffic to continue to your business to avoid outages. Over …

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 Fiber Internet

The Benefits of Fiber Internet and Why Your Business Needs It

Fiber Internet | By Northland Communications Team

In today\’s digital age, reliable and fast internet is essential for businesses of all sizes. Fiber optic internet, a type of internet connection utilizing fiber-optic cables to transmit data, is becoming the preferred option for businesses that require maximum performance and reliability. In this article, we\’ll explore the advantages of fiber internet and why your …

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 TEAMS DIRECT ROUTING

Northland Communications Debuts New Feature that Combines Company’s Powerful Cloud-Based Collaboration Solution with Microsoft Teams

Products | By Northland Communications Team

Northland Communications Debuts New Feature that Combines Company’s Powerful Cloud-Based Collaboration Solution with Microsoft Teams A free webinar with an overview and demo is scheduled for April 19th. [Syracuse, NY, March 6, 2023] Northland Communications, a Central New York-based telecommunications provider, is debuting a brand-new feature; the BU (Business Unlimited) Connector. Northland’s cloud-based collaboration solution, Business …

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