March 2024 Announcements

Customer Experience | By Northland Communications Team

March 2024 Product Annoucements 

Northland University

At Northland University, you can learn about our products and services at your own pace!  Our site contains quick reference guides and user manuals for our various products and services. In addition, our FREE video training courses are divided into clear and concise lessons.  With these, you can learn what you need to use our products and services easily and efficiently.

Our Product Training Specialists are working diligently to add new video training courses regularly.  Recently added courses include:

EASY ATTENDANT: This phone attendant system lets you easily set up call menus for your customers.  Schedule Mode allows you to set different menus depending on the time of day, day of week, and holidays.

BUSINESS CLOUD FAX: Business Cloud Fax is a secure, reliable, cloud-based way to send and receive documents, eliminating the need for a physical fax machine.

INCOMING CALL MANAGER: Our ICM system allows you to manage incoming calls and handle them according to easily-defined rules.  You can quickly and efficiently route calls depending on call origin, time of day, day of week, and holidays.

MAX UC MOBILE: Our desktop Unified Communications client can now be used on the go!  You can now use your iOS or Android mobile device to make and receive work calls, send and receive chat messages, and more!

To access these and other courses, visit us at

New Paging Adapter Now Available

We’re thrilled to announce the arrival of our latest offering, the SIP Algo 8301 Paging Adapter and Scheduler! Designed with your needs in mind, this cutting-edge solution brings advanced scheduling capabilities right to your fingertips.

What does this mean for you? Well, imagine being able to effortlessly manage your workforce’s schedule, ensuring that important notifications and break times are delivered promptly. With the SIP Algo 8301, you can do just that, and more.

Here’s what you can expect from this innovative product:

🔊 IP paging adapter for public address (PA) and emergency notification.

🎵 Music input to create the perfect atmosphere.

🔄 Configuration made easy via a user-friendly web interface or auto-provisioning.

🔒 Secure SIP using TLS and SRTP for peace of mind.

⚡ Power over Ethernet (PoE) support for hassle-free installation.

But that’s not all! Our SIP Algo 8301 is ideal for seamlessly integrating with legacy analog public address systems across various industries, including education, retail, manufacturing, healthcare, and more. Say goodbye to complex setups and hello to streamlined operations.


New Yealink headset offering

We are thrilled to announce the latest addition to our product lineup: the Yealink UH38 Dual Model Headset! Designed to elevate your office communication experience, this cutting-edge headset offers a multitude of benefits tailored to enhance productivity and comfort in your workspace.

Here are some key features and advantages of the Yealink UH38 Dual Model Headset:

Dual Connectivity: Seamlessly switch between USB and 3.5mm jack connections, providing flexibility to use with various devices including PCs, laptops, tablets, and smartphones.

Crystal Clear Audio: Enjoy exceptional sound quality with wideband audio and advanced noise-canceling technology, ensuring clear and crisp communication even in noisy environments.

Comfortable Design: Ergonomically designed with soft leatherette ear cushions and an adjustable headband for long-lasting comfort, ideal for extended hours of use in the office.

Intuitive Controls: Easily manage calls with on-ear controls for volume adjustment, mute, and call answer/end, allowing for convenient hands-free operation.

Optimized for Collaboration: Perfect for team collaboration, virtual meetings, and conference calls, the Yealink UH38 enhances communication efficiency and teamwork in your office environment.

Enhanced Productivity: With its plug-and-play functionality and seamless integration with popular communication platforms, such as Zoom, Microsoft Teams, and Skype, you can boost productivity and streamline workflow effortlessly.

Upgrade your office communication experience today with the Yealink UH38 Dual Model Headset and empower your team with superior audio quality, comfort, and versatility. Contact us now to learn more about this exciting new offering and to place your order!


March 2024 Billing Annoucement 

Did you know we accept ACH payments?  It’s simple and will benefit both of us. Automatic ACH debit is now our preferred payment method.

ACH debit payments make use of your bank details which, unlike credit cards and debit cards, do not expire, or get lost or stolen. If you currently pay by check, you won’t have to remember to make future payments or worry about late payments. We’ll collect payment directly from your pre-agreed bank account on the 10th of each month.

You’ll continue to receive monthly statements the same way you do today.

All you need to do is contact us at 1-800-499-8421 with your account details.