Recent Articles
Telecom in Ten | Ten Questions | Nicole Torrillo | Customer Support Representative
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 11 years 02. What is your favorite food? All the carbs. I would eat bread and pasta for every meal if I could. 03. What is your favorite sports team? Syracuse Basketball and the Yankees 04. Who is your favorite local celebrity? Juli Boeheim. Absolutely one …
Telecom in Ten | Ten Questions | Megan Merchant | Customer Support Representative
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 11 years 02. What is your favorite part of your job? Directly interfacing with customers and co-workers to resolve issues. 03. Where are you originally from? Syracuse! 04. What did you do prior to working at Northland? I worked doing customer service and sales as well …
Northland Communications Promotes Lead of Customer Experience, Continues to Grow as Several New Employees Join the Team
About Us | By Northland Communications Team
Northland Communications Promotes Lead of Customer Experience, Continues to Grow as Several New Employees Join the Team Amado promoted to lead customer experience management team. [Syracuse, NY, May 18] Northland Communications, a Central New York-based telecommunications provider, has announced the promotion of Dan Amado to lead customer experience manager, and has welcomed several new employees …
Northland Communications Adds to Leadership Team
About Us | By Northland Communications Team
Northland Communications Adds to Leadership Team Three new leadership positions created to propel operations department forward. [Syracuse, NY, May 9] Northland Communications, a Central New York-based telecommunications provider, announced the promotions of three operations department employees. “We’ve restructured our operations department in order to meet increased demand and provide our customers with an enhanced experience,” …
The Benefits of Fiber Internet and Why Your Business Needs It
Fiber Internet | By Northland Communications Team
In today\’s digital age, reliable and fast internet is essential for businesses of all sizes. Fiber optic internet, a type of internet connection utilizing fiber-optic cables to transmit data, is becoming the preferred option for businesses that require maximum performance and reliability. In this article, we\’ll explore the advantages of fiber internet and why your …
Northland Communications Partnering with Over Twenty Central New York Nonprofits to Raise Funds and Awareness with Spring Campaign
Community + Connections | By Northland Communications Team
Northland Communications Partnering with Over Twenty Central New York Nonprofits to Raise Funds and Awareness with Spring Campaign ‘Good Neighbor Day’ planned to culminate the campaign on June 28th at NBT Bank Stadium. [Syracuse, NY, April 11] Northland Communications, a Central New York-based telecommunications provider, is pleased to announce its \’Be a Good Neighbor\’ program …
Telecom in Ten | Episode 9 | Quality Connections | Our Cloud PBX Installation Process
Telecom in Ten | By Northland Communications Team
John MacLean – Technical Project Coordinator | Rob Piekielniak – BU Service Technician Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. Welcome to our ninth episode of Telecom …
Telecom in Ten | Ten Things to Know About DDoS
Telecom in Ten | By Northland Communications Team
DDoS mitigation is the process of protecting a target from a distributed denial-of service attack. A DDoS attack is a malicious attempt to disrupt the normal traffic of a targeted server, service, or network by overwhelming the target or its surrounding infrastructure with a flood of internet traffic. A DDoS attack on a company’s website, …
Telecom in Ten | Ten Questions | Rob Piekielniak | BU Service Technician
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 4 years 02. What is your favorite part of your job? I enjoy solving problems and getting customers\’ issues resolved. 03. Where are you originally from? Born in Utica, NY and raised in Remsen, NY 04. Do you have any pets? I have 3 labs–A 9-year-old …
Telecom in Ten | Ten Questions | John MacLean | Technical Project Coordinator
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 28 years 02. What is your favorite part of your job? The ability to work with the customer, technician, IT vendor, and other vendors and pulling all those resources together for a great customer experience. 03. Where are you originally from? Dolgeville, NY 04. What is …
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