Background

Jim is responsible for enhancing Northland’s sales + customer service experience to help create quality connections. In his role he aligns the customer relations, sales development, and account executive departments to balance consultation and implementation, empowering his team to recommend strategic unified communication opportunities and solutions.

Credentials

A.S. Computer Technology, Cayuga Community College
ITIL Foundation Certified
CHPSE (Certified HIPAA Security Expert)
IBM Management Leadership Academy

Beneath the Surface

Hobbies:

I am a 2nd Degree Black Belt in Karate, Cardio/Fitness Coach, and have fought in 3 Amateur Kickboxing fights.

If Jim had a superpower it would be:

Photographic memory

Favorite local spot:

I have 3: Copper Top, Tully’s, and Brick + Brew

Family:

Jim lives in Syracuse, NY. He has 5 children, 5 grandchildren and 4 rescue dogs.