Simply put, we have built our reputation on outstanding support for our Central New York business customers. Our local response team consists of highly trained technicians experienced with every product and service Northland offers. National telecom providers cannot match our response times with live, local professionals who answer your call 24/7 and go the extra mile to set your business up for success.

Our technology is excellent, but our people are our greatest strength. Recognized as one of the “Best Companies to Work for in NYS,” our team is highly engaged and committed to providing you with excellent service. Our team understands that your technology solution is not just about purchasing a product, it’s about building a relationship committed to your success.


100% of Northland Communication’s employees are located right here in Central New York. Our customer service is rated five stars on Google.


We went with Northland due to their outstanding local support… I would highly recommend them if you are looking for a quality product that is supported by smart people who go out of their way to make you successful.
– Dave Read

Northland Communications has the best customer service and technical support staff in central NY. Besides their normal exemplary service, they’ve gone above and beyond many times for us when we’ve run into critical issues with our communication systems.
– David Swartz
From the initial sale, set up and customer service – everything has been exceptional.  Any question that arises, the turnaround time for troubleshooting has been fantastic.  Great local company!
– Donna M. Gustin