Avaya’s Business Communications Manager (BCM) has been discontinued. Manufacturers no longer offer software or hardware repairs or replacements. However, Northland still can support the product in a limited fashion. We have spare parts of standard components needed to keep your system running efficiently. Northland has decades of experience working with Nortel products. As this is an outdated product, we suggest browsing the Avaya IP Office System. While your business communications system could be working, it’s only a matter of time before spare products and parts run out. Contact Northland today to learn more about our BCM support services.