Recent Articles
Category: Customer Experience
Making an Impact Virtually with MaX UC
Customer Experience | By Northland Communications Team
COVID-19 did not stop our nonprofit partners from making an impact in our community! Pamela Murchison, Executive Director at Symphoria, and Sam Rowser, Executive Director at On Point for College, joined us for a webinar to discuss how they are leveraging MaX Meeting, our video meeting platform, to connect, engage, and continue making an impact …
How Much $ Would Down time cost you?
Customer Experience | By Northland Communications Team
Simply put, downtime can leave your business unable to serve your customers and create two major problems: Your customers cannot reach you (putting your reputation at risk) Transactions cannot be made (costing your business money) We know that how quickly our team can resolve service issues is top-of-mind for our customers—so we’ve made it something …
5 QUESTIONS TO ASK YOUR BUSINESS INTERNET PROVIDER
Customer Experience | By Northland Communications Team
The Internet has transformed the way that we do business and issues with your connection have the power to bring “business as usual” to a screeching halt. In the spirit of hoping for the best and preparing for the worst, here are five questions that you need to ask your Internet provider: Am I sharing my Internet with …
Northland’s Proven Process
Customer Experience | By Northland Communications Team
Technology is one of the greatest investments you make in your business, which is why it’s so important to invest wisely. When you choose to do business with Northland, you aren’t just making a transaction—you’re forming a partnership. Your investment is not just in the physical technology, but in the team you’re trusting to support …
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