Recent Articles

Category: Customer Experience

 MaX UC Graphic

Making an Impact Virtually with MaX UC

Customer Experience | By Northland Communications Team

COVID-19 did not stop our nonprofit partners from making an impact in our community! Pamela Murchison, Executive Director at Symphoria, and Sam Rowser, Executive Director at On Point for College, joined us for a webinar to discuss how they are leveraging MaX Meeting, our video meeting platform, to connect, engage, and continue making an impact …

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 How Much $ Would Down time cost you?

How Much $ Would Down time cost you?

Customer Experience | By Northland Communications Team

Simply put, downtime can leave your business unable to serve your customers and create two major problems: Your customers cannot reach you (putting your reputation at risk) Transactions cannot be made (costing your business money) We know that how quickly our team can resolve service issues is top-of-mind for our customers—so we’ve made it something …

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 Internet Cloud Services

5 QUESTIONS TO ASK YOUR BUSINESS INTERNET PROVIDER

Customer Experience | By Northland Communications Team

The Internet has transformed the way that we do business and issues with your connection have the power to bring “business as usual” to a screeching halt. In the spirit of hoping for the best and preparing for the worst, here are five questions that you need to ask your Internet provider: Am I sharing my Internet with …

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 Northland’s Proven Process

Northland’s Proven Process

Customer Experience | By Northland Communications Team

Technology is one of the greatest investments you make in your business, which is why it’s so important to invest wisely. When you choose to do business with Northland, you aren’t just making a transaction—you’re forming a partnership. Your investment is not just in the physical technology, but in the team you’re trusting to support …

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